Chief Credit Officer

Chief Credit Officer
Mission Viejo, CA

Job Summary:

The Executive Vice President, Chief Credit Officer is responsible for the management of all matters related to the administration of the Bank’s loan portfolios. These areas include management reporting; the development of loan policies, underwriting standards, procedures and systems, and maintenance of an adequate reserve for loan and lease losses and REO provision. This role provides training to loan officers as required; oversees and monitors delinquencies, collections, appraisals, environmental assessments, and the credit review and loan grading procedures and functions. Ensures asset origination is of acceptable quality while meeting the Bank’s objectives for portfolio growth. Oversees the activities of the Special Assets Department (when needed). Oversees loan production and loan production heads. Also serves as a member of the Bank’s Asset/Liability Management Committee and is responsible for the overall management of outside professionals (e.g., attorneys, consultants, appraisers, etc.) related to all aspects of the origination and collection of loans and disposition of REO. 

Job Scope and Responsibilities:

  • Manage the Bank’s overall loan portfolio so that the Bank’s objectives for asset quality and portfolio growth are met.
  • Ensure that credit is granted on a sound and constructive basis that will provide an adequate return for the Bank.
  • Ensure that Bank policies, practices, regulations, and documentation requirements are being followed.
  • Develop and implement reporting systems and methods to effectively track lending processes and activities.
  • Monitor loan delinquency activity on a continuous basis. Ensure that a consistent collection effort is maintained. Help identify assets which are deteriorating and recommend appropriate action to minimize loss exposure.
  • Oversee credit review and that grading process to ensure that loans are properly risk graded. Establish guidelines for and monitor appraisal and environmental assessment activities to ensure that appraisals meet with the Bank’s compliance and quality requirements and are completed in a timely manner.
  • Maintain relationships with other banks relative to the sale and purchase of loan participations.
  • Inform President in a timely manner of existing and potential problem areas of significance. Determine and ensure loan loss reserve and REO valuation reserve adequacy. Oversee the use of outside professionals (e.g., attorneys, consultants, receivers, appraisers, etc.) as related to all aspects of lending and REO disposition.
  • Establish and manage budgets. Control income and expense.
  • Provide for the accurate and timely presentation of periodic Board and/or Credit Committee reports. Maintain proper credit and operational standards to avoid unnecessary risks and undue exposure.
  • Oversees loan production heads including SBA and CRE loan production teams.
  • Oversee Community Reinvestment Act program.
  • Ensure that all loan officers are properly trained to perform their assigned duties.
  • Exercise the usual authority of a department head concerning staffing, performance appraisals, promotions, salary actions and terminations: Plan and adhere to a staffing budget; minimize employee turnover rate; provide the accurate and timely presentation of performance appraisals, counseling and status changes; exercise sound and fair judgment and compliance with policy regarding promotions and salary actions; communicate Bank policies, procedures and regulations to Bank personnel and ensure compliance and correction of any deviations; understand and comply with Bank policies, procedures and regulations governing job responsibilities.
  • Ensure client satisfaction and account retention as appropriate through quality client service.
  • Handle client requests and complaints with prompt, professional and courteous attention. Achieve individual objectives and goals and contribute to the accomplishment of those established for the reporting group and/or related to the Performance Compensation Plan: Establish and manage priorities to ensure the effective and efficient accomplishment of departmental responsibilities; take corrective action as necessary when goals are not being attained.
  • Ensure that audit reviews are rated satisfactory: Take corrective actions as necessary when audit standards are not being attained.
  • Serve as liaison between the Bank and regulatory authorities in connection with audits and/or examinations regarding credit and compliance: Research and respond to inquiries of state and federal examiners, as well as internal and external auditors.
  • Establish and revise credit policies as required.
  • Participate in the development and revision of loan and department procedures as prescribed by policy.
  • Participate in the review and revision of processes to increase efficiencies within the department and throughout the Bank.
  • Inform the President in a timely manner of any significant matters requiring his attention.
  • Participate in training deemed necessary by the Bank. Participate in committees as assigned.
  • Accountable to understand and ensure regulatory and policy compliance with state and federal requirements including the following (but not limited to) Broad understanding and practical application of applicable laws and Federal Reserve Bank Regulations with emphasis on: Reg. B / Reg. C / CRA / Reg. E / Reg. G / Reg. J / Reg. M / Reg. O / Reg. P / Reg. S / Reg. U / Reg. V / Reg. Z / Reg. AA / Reg.BB / Reg. X / FCRA / Information Security and Bank Protection Act. Strong commitment to follow OFAC, BSA/Patriot Act compliance.
  • Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the regulations cited above.
  • Perform other departmental duties as assigned.

Language Skills:

Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization.

Basic Qualifications:

Bachelor’s degree or equivalent work experience of at least five years in Credit Administration with a minimum of two-year supervisory experience is highly desirable.

Experience in supervising and managing both workflow and staffing levels to maximize productivity while maintaining safe and sound loan portfolio. Proven experience in hiring and supervising a team. Knowledge of Human Resources is desired and recommended, responsible for evaluating employee performance and implementation of skills.

Comfort level with IT systems, computers desktop applications, Salesforce, and experience with emphasis in Microsoft Windows, Microsoft Office with solid knowledge of Word, Excel, PowerPoint, and windows Email programs.

Partners Bank of California is highly advanced in technology, using the services of the most innovative, accurate, and advanced Core systems available and the support of other high tech providers.

Working Conditions and Physical Requirements:

Work is mostly performed at a desk in a typical office environment that is generally clean and has limited exposure to conditions like dust, fumes, odors, noises, etc. Physical demands include occasional lifting or moving of objects weighing up to twenty pounds, walking, bending, stooping, squatting, stair-climbing, and sitting for prolonged periods of time. Have unlimited ability to use of hands to handle objects, write, type, etc. Applicants must also see well enough to read standard text, speak well enough in person and/or on the telephone to express or exchange ideas, hear well enough to receive and/or respond to information verbally, and have the manual dexterity to operate a keyboard and/or calculator. Travel may be required to and from branches and other locations.

This description is intended to describe the general nature and level of the work being performed by the incumbents assigned to this job title and does not create an employment contract. It is not intended to be an exhaustive statement of all the duties, responsibilities or qualifications required of people so classified. I have read and understand the duties and responsibilities of this position, and I am able to perform the essential functions of the position with or without reasonable accommodation. Partners Bank maintains its status as an at-will employer.

Partners Bank of California Employment Benefits:

Partners Bank of California offers competitive compensation and incentive packages, along with a comprehensive benefits package that includes:

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life and AD&D insurance
  • Long Term Disability Insurance
  • Paid Time Off (PTO)

If you have an interest in becoming a part of the Partners Bank of California team, please send us your resume and qualifications via email to:

All qualified applicants for employment at Partners Bank of California will receive consideration for employment without regard to race, religion, color, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.

Partners Bank of California is an Equal Opportunity Employer.