Client Support

Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You will find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.
Branch Offices
Mission Viejo
- Office Hours: Monday-Friday
- 9 AM to 4 PM PT*
- 27201 Puerta Real Suite 160
- Mission Viejo, CA 92691
- (949) 732-4000
Beverly Hills
- Office Hours: By Appointment Only*
- 8484 Wilshire Blvd, Suite 520
- Beverly Hills, CA 90211
- (323) 556-6544
*We observe all federal holidays
General Inquiries & Client Service
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- customerservice@pbofca.com
Personal Online Banking
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741 or (949) 732-4050
- onlinebanking@pbofca.com
Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- 24/7 Support: (800) 367-7576
Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- 24/7 Support: (833) 337-6075
Business Online Banking
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741 or (949) 732-4050
- onlinebanking@pbofca.com
Treasury Management Support Including ACH, RDC & Wire Manager
- Monday-Friday 9 AM to 4 PM PT*
- (949) 732-4050
- tm@pbofca.com
Debit Card Activation & Pin Resets
File an ATM or Debit Card Dispute
Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
Partners Bank of California Routing Number
122244773
2025 Bank Branch Office Holiday Schedule
We observe all federal holidays which include:
- New Year’s Day: Wednesday, January 1
- Martin Luther King, Jr. Day: Monday, January 20
- Presidents’ Day: Monday, February 17
- Memorial Day: Monday, May 26
- Juneteenth National Independence Day: Thursday, June 19
- Independence Day: Friday, July 4
- Labor Day: Monday, September 1
- Columbus Day: Monday, October 13
- Veterans Day: Tuesday, November 11
- Thanksgiving Day: Thursday, November 27
- Christmas Day: Thursday, December 25
FAQs
- Who is Partners Bank of California?
- Does Partners Bank of California have branch locations?
- What are your branch hours of operation?
- What is Partners Bank of California’s routing number?
- How do I report a lost/stolen credit card or unauthorized credit card activity?
- How do I log into my credit card account?
- How do I report a lost/stolen debit card or unauthorized ATM or debit card activity?
- Do you have an app?
- I can’t log in through the app. What should I do?
- I forgot my password to my Business Online Banking account. What should I do?
- I forgot my password to my Personal Online Banking account. What should I do?
- have a new computer. How do I attach my remote deposit scanner?
- When is the wire cutoff time?
- Questions about your loan or the loan process?
- Questions about fees and balances?
- Questions about the Business/Personal Checking/Savings application process?
- Questions about Online Banking or Mobile Banking?
- Questions about Treasury Management?
- Not finding what you need?