Client Support

 
support

Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You’ll find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.

Branch Offices

Mission Viejo
Office Hours: Monday-Friday 9 AM to 4 PM PT*
27201 Puerta Real Suite 160
Mission Viejo, CA 92691
(949) 732-4000

Beverly Hills
Office Hours: By Appointment Only*
8484 Wilshire Blvd, Suite 520
Beverly Hills, CA 90211
(323) 556-6544

*We observe all federal holidays

General Inquiries & Client Service

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
customerservice@pbofca.com

Personal Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (800) 367-7576

Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (833) 337-6075

Business Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Treasury Management Support Including ACH, RDC & Wire Manager

Monday-Friday 9 AM to 4 PM PT*
(949) 732-4050
tm@pbofca.com

Debit Card Activation & Pin Resets

(800) 992-3808

File an ATM or Debit Card Dispute

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741

Partners Bank of California Routing Number

122244773

2023 Bank Branch Office Holiday Schedule

We observe all federal holidays which include:

New Year’s Day: Monday, January 2

Martin Luther King, Jr. Day: Monday, January 16

Presidents Day: Monday, February 20

Memorial Day: Monday, May 29

Juneteenth National Independence Day: Monday, June 19

Independence Day: Tuesday, July 4

Labor Day: Monday, September 4

Columbus Day: Monday, October 9

Thanksgiving Day: Thursday, November 23

Christmas Day: Monday, December 25

Tutorials

SecureNow

The protection of your personal information is very important to us. SecureNow is…

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Partners Bank Business Mobile Banking-Business Tutorial

Partners Bank of California Business Mobile Banking

Partners Bank of California Business Mobile Banking lets you bring your banking with…

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Alerts for Mobile Banking-Personal Tutorial

Alerts for Mobile Banking

With Real-Time Alerts, you can receive notifications by text, email, secure online banking…

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Soft Tokens-Business Tutorial

Soft Tokens​

Strong security and greater convenience: Enjoy next-level defense against fraud and malware with the…

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Merchant Capture-Business Tutorial

Remote Deposit Capture / Merchant Capture Service​

We bring the bank to your office via Remote Deposit Capture technology. You…

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Partners Bank of California Personal Mobile Banking

Partners Bank of California Personal Mobile Banking lets you bring your banking with…

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Encrypted and Secure Email Tutorial

Encrypted & Secure Email​

At Partners Bank, we’re always concerned about your financial safety and security. Preserving…

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Digital Wallets-Personal Tutorial

Digital Wallets

Using your card to pay in stores, online and or even within apps,…

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Business Online Banking-Business Tutorial

Business Online Banking & Cash Management

Business Online Banking and cash management solutions* from Partners Bank lets you complete…

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Resource center

Elderly man working on laptop June 1, 2023

Elder Fraud

It’s disheartening to know that scammers often target the most vulnerable members of…

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Banking on the Environment

Save money and time by going green Going “green” often means reducing carbon…

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Digital Cloud Security March 28, 2023

Vendor Security

Your business vendors may have access to sensitive information. Make sure those vendors are…

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January 27, 2023

Saving for Retirement

Financial needs change through all stages of our lives. The one constant focus…

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December 20, 2022

Data Breach Response

You just learned that your business experienced a data breach. Whether hackers took…

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Hands holding a cell phone and a credit card October 11, 2022

Imposter Scams

In an imposter scam, a dishonest person lies and tricks you into sending…

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Shot of a young businesswoman going through paperwork at her desk in a modern office September 12, 2022

Scams and Your Small Business

If you own a small business or are part of a non-profit organization,…

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Close up of a woman putting a coin in a piggybank July 6, 2022

Save, Organize and Streamline Your Finances

One of the best ways to reach your financial goals is to save…

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Crossing sign that reads email spoofing ahead June 27, 2022

How to Protect Your Business from Business Email Imposters

A scammer sets up an email address that looks like it’s from your…

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FAQs