Client Support


Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You’ll find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.

Branch Offices

Mission Viejo

  • Office Hours: Monday-Friday
  • 9 AM to 4 PM PT*
  • 27201 Puerta Real Suite 160
  • Mission Viejo, CA 92691
  • (949) 732-4000

Beverly Hills

  • Office Hours: By Appointment Only*
  • 8484 Wilshire Blvd, Suite 520
  • Beverly Hills, CA 90211
  • (323) 556-6544

*We observe all federal holidays

General Inquiries & Client Service

Personal Online Banking

Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity

Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity

Business Online Banking

Treasury Management Support Including ACH, RDC & Wire Manager

Debit Card Activation & Pin Resets

(800) 992-3808

File an ATM or Debit Card Dispute

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741

Partners Bank of California Routing Number


2024 Bank Branch Office Holiday Schedule

We observe all federal holidays which include:

  • New Year’s Day: Monday, January 1
  • Martin Luther King, Jr. Day: Monday, January 15
  • Presidents Day: Monday, February 19
  • Memorial Day: Monday, May 27
  • Juneteenth National Independence Day: Wednesday, June 19
  • Independence Day: Thursday, July 4
  • Labor Day: Monday, September 2
  • Columbus Day: Monday, October 14
  • Veterans Day: Monday, November 11
  • Thanksgiving Day: Thursday, November 28
  • Christmas Day: Wednesday, December 25



The protection of your personal information is very important to us. SecureNow is…

Partners Bank of California Business Mobile Banking

Partners Bank of California Business Mobile Banking lets you bring your banking with…

Alerts for Mobile Banking

With Real-Time Alerts, you can receive notifications by text, email, secure online banking…

Soft Tokens​

Strong security and greater convenience: Enjoy next-level defense against fraud and malware with the…

Merchant Capture-Business Tutorial

Remote Deposit Capture / Merchant Capture Service​

We bring the bank to your office via Remote Deposit Capture technology. You…

Partners Bank Personal Mobile Banking Video Thumbnail with a woman in a yellow shirt holding a cellphone

Partners Bank of California Personal Mobile Banking

Partners Bank of California Personal Mobile Banking lets you bring your banking with…

Encrypted and Secure Email Tutorial

Encrypted & Secure Email​

At Partners Bank of California, we’re always concerned about your financial safety and…

Digital Wallets-Personal Tutorial

Digital Wallets

Using your card to pay in stores, online and or even within apps,…

Business Online Banking-Business Tutorial

Business Online Banking & Cash Management

Business Online Banking and cash management solutions* from Partners Bank lets you complete…

Resource center

Photo of scary hooded man holding letter.

Protect Yourself Against Check Washing and Check Theft Scams

May 2, 2024

Fraudsters are targeting paper checks sent through the mail. Once they have a…

How to Recognize and Report Spam Text Messages

March 6, 2024

If you have a cell phone, you probably use it dozens of times…

Elder Fraud

June 1, 2023

It’s disheartening to know that scammers often target the most vulnerable members of…

Banking on the Environment

April 21, 2023

Save money and time by going green Going “green” often means reducing carbon…

Vendor Security

March 28, 2023

Your business vendors may have access to sensitive information. Make sure those vendors are…

Saving for Retirement

January 27, 2023

Financial needs change through all stages of our lives. The one constant focus…

Data Breach Response

December 20, 2022

You just learned that your business experienced a data breach. Whether hackers took…

Imposter Scams

October 11, 2022

In an imposter scam, a dishonest person lies and tricks you into sending…

Scams and Your Small Business

September 12, 2022

If you own a small business or are part of a non-profit organization,…