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Client Support
Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You’ll find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.
Branch Offices
- Mission Viejo
- Office Hours: Monday-Friday
- 9 AM to 4 PM PT*
- 27201 Puerta Real Suite 160
- Mission Viejo, CA 92691
- (949) 732-4000
- Beverly Hills
- Office Hours: By Appointment Only*
- 8484 Wilshire Blvd, Suite 520
- Beverly Hills, CA 90211
- (323) 556-6544
*We observe all federal holidays
General Inquiries & Client Service
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- customerservice@pbofca.com
Personal Online Banking
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741 or (949) 732-4050
- onlinebanking@pbofca.com
Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- 24/7 Support: (800) 367-7576
Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741
- 24/7 Support: (833) 337-6075
Business Online Banking
- Monday-Friday 9 AM to 4 PM PT*
- (866) 323-2741 or (949) 732-4050
- onlinebanking@pbofca.com
Treasury Management Support Including ACH, RDC & Wire Manager
- Monday-Friday 9 AM to 4 PM PT*
- (949) 732-4050
- tm@pbofca.com
Debit Card Activation & Pin Resets
File an ATM or Debit Card Dispute
Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
Partners Bank of California Routing Number
122244773
2024 Bank Branch Office Holiday Schedule
We observe all federal holidays which include:
- New Year’s Day: Monday, January 1
- Martin Luther King, Jr. Day: Monday, January 15
- Presidents Day: Monday, February 19
- Memorial Day: Monday, May 27
- Juneteenth National Independence Day: Wednesday, June 19
- Independence Day: Thursday, July 4
- Labor Day: Monday, September 2
- Columbus Day: Monday, October 14
- Veterans Day: Monday, November 11
- Thanksgiving Day: Thursday, November 28
- Christmas Day: Wednesday, December 25
Tutorials
Check Positive Pay
Positive Pay is a powerful fraud prevention tool that helps safeguard your accounts…
ACH Positive Pay
With the increased use of electronic payments, it’s easier than ever for criminals…
SecureNow
The protection of your personal information is very important to us. SecureNow is…
Partners Bank of California Business Mobile Banking
Partners Bank of California Business Mobile Banking lets you bring your banking with…
Alerts for Mobile Banking
With Real-Time Alerts, you can receive notifications by text, email, secure online banking…
Soft Tokens
Strong security and greater convenience: Enjoy next-level defense against fraud and malware with the…
Remote Deposit Capture / Merchant Capture Service
We bring the bank to your office via Remote Deposit Capture technology. You…
Partners Bank of California Personal Mobile Banking
Partners Bank of California Personal Mobile Banking lets you bring your banking with…
Encrypted & Secure Email
At Partners Bank of California, we’re always concerned about your financial safety and…
Resource center
How to Recognize and Report Spam Text Messages
March 6, 2024If you have a cell phone, you probably use it dozens of times…
Elder Fraud
June 1, 2023It’s disheartening to know that scammers often target the most vulnerable members of…
Banking on the Environment
April 21, 2023Save money and time by going green Going “green” often means reducing carbon…
Vendor Security
March 28, 2023Your business vendors may have access to sensitive information. Make sure those vendors are…
Saving for Retirement
January 27, 2023Financial needs change through all stages of our lives. The one constant focus…
Data Breach Response
December 20, 2022You just learned that your business experienced a data breach. Whether hackers took…
Imposter Scams
October 11, 2022In an imposter scam, a dishonest person lies and tricks you into sending…
Scams and Your Small Business
September 12, 2022If you own a small business or are part of a non-profit organization,…
Save, Organize and Streamline Your Finances
July 6, 2022One of the best ways to reach your financial goals is to save…
FAQs
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Who is Partners Bank of California?
Founded by a group of entrepreneurs in 2007, we pride ourselves in being the only business bank headquartered in south Orange County. We understand that business owners don’t want a bank, they want a banker — a trusted advisor who can be an extension of their business and the partner they need. This is why we’re Partners Bank of California.
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Does Partners Bank of California have branch locations?
Yes, Partners Bank of California has two regional branch office locations in Mission Viejo and Beverly Hills.
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What are your branch hours of operation?
Mission Viejo: Monday-Friday 9 AM to 4 PM PT. Beverly Hills: By Appointment Only. We observe all federal holidays.
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What is Partners Bank of California’s routing number?
122244773
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How do I report a lost/stolen credit card or unauthorized credit card activity?
Please call (800) 367-7576 for 24/7 support.
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How do I log into my credit card account?
You can easily log into your account by accessing the Card Account - Card Service Center.
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How do I report a lost/stolen debit card or unauthorized ATM or debit card activity?
Please call (833) 337-6075 for 24/7 support.
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Do you have an app?
Yes, we have our Partners Bank of California Business Mobile Banking and Partners Bank of California Personal Mobile Banking apps.
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I can’t log in through the app. What should I do?
Log in directly through the Partners Bank of California website using your browser. Business online passwords expire every 90 days, so you may need to update your password.
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I forgot my password to my Business Online Banking account. What should I do?
Click the Forgot password or PIN link next to the Log In button on the Business Online Banking log in homepage.
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I forgot my password to my Personal Online Banking account. What should I do?
Click the Forgot password link next to the Log In button on the Personal Online Banking log in homepage.
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I have a new computer. How do I attach my remote deposit scanner?
Follow these instructions for downloading the scanner software.
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When is the wire cutoff time?
1 PM PT.
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Questions about your loan or the loan process?
Please contact your client advisor or get in touch with a client advisor.
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Questions about fees and balances?
Please contact a branch representative at (949) 732-4000 (Mission Viejo) or (323) 556-6544 (Beverly Hills) Monday-Friday 9 AM to 4 PM PT. We observe all federal holidays.
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Questions about the Business/Personal Checking/Savings application process?
Please contact a branch representative at (949) 732-4000 (Mission Viejo) or (323) 556-6544 (Beverly Hills) Monday-Friday 9 AM to 4 PM PT. We observe all federal holidays.
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Questions about Online Banking or Mobile Banking?
Please contact an online banking specialist at (866) 323-2741 or by email at onlinebanking@pbofca.com Monday-Friday 9 AM to 4 PM PT. We observe all federal holidays.
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Questions about Treasury Management?
Please contact a Treasury Management specialist at (866) 323-2741 or by email at tm@pbofca.com Monday-Friday 9 AM to 4 PM PT. We observe federal holidays.
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Not finding what you need?
If you require additional support or wish to inquire about our banking services, please contact us.
